Privacy policy

At Huxlee, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.huxlee.co.za, or make a purchase. By using our Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you place an order or create an account, we may collect personal information including:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed through third-party service providers)

1.2 Automatically Collected Information

When you visit our Site, certain information is automatically collected through cookies and similar technologies, such as:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the Site
  • Referring website (if any)

1.3 Information from Third Parties

We may receive information from third-party platforms if you choose to link your social media or other accounts.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders or queries
  • To send marketing and promotional material (you can opt out at any time)
  • To improve our products, services, and customer experience
  • To comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers

Third-party vendors (e.g., payment processors, delivery services) to facilitate transactions and manage our business.

Legal Requirements

Authorities if required by law or for legal processes such as subpoenas or court orders.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our Site. You can control cookies through your browser settings, but disabling them may limit certain functionalities on the site.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to ensure the security of your information, no data transmission over the internet can be guaranteed to be 100% secure.

6. Your Rights Under POPIA

As a South African resident, you have the following rights under POPIA:

  • Access and Correction: You may request access to the personal information we hold about you and request corrections if necessary.
  • Deletion of Information: You may request that we delete your personal information, subject to certain legal and operational limitations.
  • Objection to Processing: You may object to the processing of your personal information under certain circumstances.
  • Opting Out: You can unsubscribe from marketing communications by following the opt-out instructions in our emails.

7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of these third-party websites. Please review their privacy policies separately.

8. Children’s Privacy

Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor's information has been collected without parental consent, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our Site with the "Effective Date" reflecting the latest changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: Hello@huxlee .co.za